Last updated: November 8, 2026
Account information: your email address, business name, and first name. Business data you enter: appointments, including your clients' names, email addresses, phone numbers, services, prices, and times. Basic usage records, such as when reminders were sent or logged.
To run ShowUp, to compose and send reminder emails on your behalf, and to show you your dashboard. We do not sell your data or your clients' data.
Hosting runs on Cloudflare Workers and data is stored in Cloudflare D1. Payments are processed by Stripe, and we never see or store your card number. Reminder emails are sent through Resend. These providers only receive the data needed to do their job.
You are responsible for having a lawful basis to share your clients' contact details with ShowUp, and for telling your clients how their details are used.
We use a sign-in session cookie to keep you signed in. We do not use advertising trackers.
You can clear sample data in the app. To delete your account and its data, contact support@mainstreetbase.com.
If this policy changes, the new version will be posted here.
Questions about this policy: support@mainstreetbase.com.